Thank you for shopping with Gadgets Decor.
We value your satisfaction and want to ensure that your experience with us is smooth and transparent.
This Refund and Return Policy explains how we handle returns, exchanges, and refunds for purchases made through our website — https://covers.gadgetsdecor.com/.
1. Eligibility for Returns
We accept returns under the following conditions:
- The product was purchased directly from our website.
- The return request is made within [7/10/14] days of delivery.
- The product is unused, undamaged, and returned in its original packaging with all tags and accessories.
- Proof of purchase (order ID, invoice, or payment receipt) is provided.
Certain items may not be eligible for return, such as:
- Digital or downloadable products
- Customized or personalized orders
- Gift cards or vouchers
- Services that have already been delivered or completed
2. Return Process
- Submit a Return Request:
Contact us at [your email address] with your order details and reason for return. - Approval & Instructions:
Once approved, we will share the return address and instructions. - Shipping Back:
Customers are responsible for shipping costs unless the return is due to a defective or incorrect item. - Inspection & Confirmation:
Once we receive your item, it will be inspected. We will notify you of the approval or rejection of your return.
3. Refund Process
- Approved refunds will be processed within [5–10 business days] after product inspection.
- Refunds are issued to the original payment method (e.g., PayPal, credit card, Razorpay, etc.).
- You will receive a confirmation email once your refund is initiated.
- Transaction or payment gateway fees (if any) may be non-refundable.
4. Damaged or Defective Products
If you receive a damaged or defective product:
- Please contact us within 48 hours of delivery.
- Include clear photos or videos of the item and packaging.
- We will offer a replacement or a full refund based on the issue.
5. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or payment account again.
- Then contact your credit card company or payment gateway — it may take some time for the refund to be posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at email@email.com.
6. Cancellations
Orders can be cancelled before shipment only.
Once your order is shipped, it cannot be cancelled — you may request a return after receiving it.
7. Contact Us
For any questions about returns, refunds, or exchanges, please contact:
📧 Email: email@email.com
🌐 Website: https://covers.gadgetsdecor.com/